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Online Auctions

As the UK’s leading specialists in charity auctions, Superstars offers entirely bespoke online auction services. It’s a great way to effectively fundraise to a large audience!

Why Choose Our Online Auction Service?

Extended Bidding Period

You choose when your auction starts and ends, or if you are unsure what is best, our team can help you to decide. Running your auction over several days increases the chance of more bids and raising more.

Invite Your Database

All bidders need to take part is a link to the auction, a smartphone, tablet, or computer. We recommend sending information about your auction to your database and sharing the URL on your social media.

Immediate Payment Option

Our online auction platform allows immediate payment into a secure and fully PCI-compliant account.

How It Works

Get In Touch

Reach out to discuss your event and fundraising needs. Our team is eager to provide tailored options to suit your event’s theme and audience, ensuring a memorable and successful event.

Auction Prizes

We will select the best list of products for your auction, using our knowledge of what is currently selling well. We will also tailor this to suit any donated prizes you have secured.

Go Live!

Superstars will create your bespoke online auction for you. This is entirely customisable so we can use your charity’s branding, and is in real-time so you can watch the bids come in.

Market Your Auction

Simply email the link and frequent reminders to your online auction to your database and share it on your social media pages. This is crucial for your auction to succeed.

Charity Clients

Customer Stories

Such a wonderful package and experience. Everything was so well organised and the staff were so attentive. We had the best evening & it was a wonderful venue. Thank you for the amazing hospitality!

Such a wonderful package and…

Succesfully bid on a charity item at the recent Shooting Star Ball and the team at Superstars were excellent in dealing with arrangements and getting us the dates we wanted for travelling. A pleasure to deal with such an accomodating team.

Couldn’t have been more helpful

Superstars are very easy to work with, pro-active, supportive and efficient with great prizes within their inventory.

Superstars are very easy to work with

We set up our Charity Christmas Auction with Superstars after much research and speaking with other charities. Through every stage of the auction process Superstars were amazing, in particular Jude Mawbey​​​​, who was our main contact and helped set up our auction page.

I can’t recommend Superstars enough, we will definitely be using them again in the future.

Amazing. Highly recommended.

Partnering with Superstars charity auctions during the 2023 Formula 1 Season has been an exhilarating journey. The auctions have been a tremendous success raising over £55,000 for Race Against Dementia. The approach of integrating charity auctions amidst the high-energy atmosphere of these races has not only raised substantial funds but also heightened awareness about the urgency of finding a cure for dementia. Everyone we have worked with at Superstars has an amazing collaborative spirit and a shared vision of making a difference. Natalie is a superstar and has really brought the partnership together for us and Mark is extremely diligent…

Race against dementia

Benefits

Account Manager

Fostering client relationships, skillfully organising auctions, prioritising exceptional results, delivering premium customer service, and ensuring your events are expertly managed and successful.

Products

We own all our products, guaranteeing top quality and consistency. Our UACC affiliation and AFTAL membership ensure professionalism, credibility, and the authenticity of our memorabilia.

Post Event Fulfilment

Experience seamless post-event support with our incredible team, expertly handling payments, ensuring timely delivery of physical products, and efficiently distributing email vouchers in a timely manner.

Pricing

We are dedicated to supporting your fundraising goals with outstanding value. Our approach includes offering donations and access to our platform, ensuring affordable solutions and consistent support.

Bespoke Online Auction Platform

As part of our online auction services, we create a bespoke online auction platform for each client. Our platform is fully customisable, meaning we can add your logo and change the colour scheme to match your brand. You will also have your own URL to share with your audience.

What’s more, our platform allows an extended bidding period, meaning you can set your own start and end dates. This increases the chance of more people getting involved and the potential to raise more money. You can also monitor bids in real time!

Frequently Asked Questions

Yes! Most of us in the UK have held auctions using online platforms like eBay. But hosting your online auction is different. You’ll need to think about listing all of your items, how people will bid on them, how you will promote your auction, and how to handle the payments.

The system is super easy to use, we’re able to give you a administration rights on your auction page allowing you to make any changes you want. This gives you complete flexibility to check the auction page whenever you have some free time.

Yes! It’s very important to keep the competitive element of an auction alive, this is why we send emails out every time someone has been outbid on an item, giving them a choice to immediately bid again.

You do not need to be licensed to hold an online auction in the UK. However, you will likely need to partner with a provider of online auction services to host the bidding and increase the number of people you reach.

The most important thing to remember when doing an online auction is that it needs to reach as many people as possible. The more people looking at the auction site the more likely it is that you’ll raise more. Frequent updates on your social media and direct emails to your database are vital, and remember to ask them all to send it to someone they think would be interested!

An online auction service can make setting up an auction very straightforward. Our custom software is designed for ease of use, allowing you to set up an auction as follows:

Start Setup: Open the dashboard and create a new auction.

Enter Details: Set up auction name, event details, and charity information.

Customise Design: Choose colors and fonts to match the branding.

Add Items: Easily add and manage auction items and categories.

Save Changes: Apply your changes to finalise the auction setup.

Online auctions are simple yet very effective. Working together we’ll generate the auction page and create a URL link, this link will then be sent to your entire database and we recommend to put it on social media too. The link will take guests directly to the auction where they easily register and begin bidding on items!

There are a few options to this, if we collect payments on your behalf we would recommend our secure payment link. A congratulations email is sent to the winning bidders immediately once the auction has finished containing this link, this allows the bidder to pay using a debit or credit card. Alternatively, we’re able to invoice. Once the money has been collected we simply transfer it across to you. If you wish payments can be collected by yourself – whichever option works best for you!

From our experience it’s best to run an auction for 7 – 10 days, this allows enough time for the auction to gather momentum but short enough for your database to stay engaged. If you want to have an auction for an extended period of time then we can discuss the best method for this as a few options are available.

The entire auction page can be edited throughout its duration, even the auction end date. You might be lucky enough to get a few more donations whilst the auction is live, in which case they can be added and you can let your supporters know that there are new exciting items and to take a look!

Always be in the know

Receive updates via email for the latest experiences, gift ideas and hospitality options that become available.